Our commitment to safe products that are free of chemicals and synthetic ingredients reduces the typical shelf life seen in commercial products. For optimal activity, we recommend that your use your serum within 6 months of opening and store in a cool, dry place, out of direct sunlight.
Our commitment to safe products that are free of chemicals and synthetic ingredients reduces the typical shelf life seen in commercial products. For optimal activity, we recommend that your use your serum within 6 months of opening and store in a cool, dry place, out of direct sunlight.
Orders are generally processed within 3 days. After your order is shipped, you will receive an email with the tracking details. We greatly appreciate your support of our small business and patience with any shipping carrier delays.
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Orders are generally processed within 3 days. After your order is shipped, you will receive an email with the tracking details. We greatly appreciate your support of our small business and patience with any shipping carrier delays.
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Your pre-order will generally ship 3 days after the next Full Moon.
Your pre-order will generally ship 3 days after the next Full Moon.
2023 Full Moon Dates:
July 3rd - Buck Moon
August 1st - Sturgeon Moon
August 30th - Blue Moon
September 29th - Harvest Moon
October 28th - Hunter's Moon
November 27th - Beaver Moon
December 26th - Cold Moon
2023 Full Moon Dates:
July 3rd - Buck Moon
August 1st - Sturgeon Moon
August 30th - Blue Moon
September 29th - Harvest Moon
October 28th - Hunter's Moon
November 27th - Beaver Moon
December 26th - Cold Moon
At this time, we only ship within the continental US.
At this time, we only ship within the continental US.
Due to the nature of our small-batch and handcrafted products, we are unable to offer returns at this time. We highly recommend trying our Serum Sample.
Due to the nature of our small-batch and handcrafted products, we are unable to offer returns at this time. We highly recommend trying our Serum Sample.
If your product arrives damaged, we are happy to offer a replacement. Please contact us immediately at customercare@jennjoseph.com with your order number, a photograph of the damaged product and shipping box, and a description of the damage.
If your product arrives damaged, we are happy to offer a replacement. Please contact us immediately at customercare@jennjoseph.com with your order number, a photograph of the damaged product and shipping box, and a description of the damage.
Our glass bottles are sourced from Italy and are recyclable.
Our glass bottles are sourced from Italy and are recyclable.
Yes, we are committed to using the highest quality organic ingredients that are sourced from around the world.
Yes, we are committed to using the highest quality organic ingredients that are sourced from around the world.
Yes, as long as your product subscription remains in place, it entitles you to a recurring 5% discount on that product.
Yes, as long as your product subscription remains in place, it entitles you to a recurring 5% discount on that product.
Yes, please login to your account to adjust the subscription frequency.
Yes, please login to your account to adjust the subscription frequency.